ApexDesk offers a 30-day risk-free return on all desks if you have decided you no longer want or need it, provided it’s new, unused and in the original packaging as received or defective. If an item is opened and deemed to be defective within 30 days from the shipping date, return the item to ApexDesk with the proper RMA number and we will replace it with an identical item or a full refund will be issued upon approval of the return. If a refund is requested a 15% restocking charge may be accessed upon approval of the return. Return shipping is the responsibility of the buyer. Unfortunately we cannot accept returns for any reason after 30 days from the shipping date.
To return your ApexDesk product, you must provide a receipt or proof of purchase. The item must be in the same condition as when you received it, and you must ship it back in the original, undamaged packaging. Please notify us of your intent to return by calling us 1-501-77-STAND. Or you can contact us via email at firstname.lastname@example.org
All "Free Shipping Offers" will be charged a normal shipping before a refund is issued. If the return of a product or products causes the original order to fall below the free shipping threshold the remaining items and returned items will be billed for the normal shipping charges.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Once you are approved refunds generally take 5 to 7 business days to show a credit on your credit card. The credit will be for the amount of the merchandise ordered after any freight or restocking charges.
What is your warranty?
For ApexDesk™ Electric Sit to Stand Desks - 2 yrs on motor and moving parts, 5 yrs on frame. For Children's Adjustable Desks – 3 yrs limited warranty.